How do you think small businesses could use social media to help grow their business?
Never? Well, it depends on the business.
IF there's a nice coffee shop that has open mike nights or some cool business that I really like and they have an opt in sort of thing that's my choice to join, then they can use it. If they create something and don't bother people with it, thats fine to. But I'm not very crazy on having someone link to something of mine in an attempt to see if I'll go for it. This is my time, these are my accounts, leave me the hell alone. Or I'll put shaving cream on your storefront :)