RRRANT: Fed Ex Express can SUCK IT!
While both my sister and I were at home, they made a half-assed attempt to delivery the package. RIGHT AFTER I checked the shipping on their site and learned it made it to Syracuse, I found a sticker on a door less than 20 feet from my sister saying we weren't there to sign for it. One of us would have definitely heard someone.
I called within 15 minutes of the initial drop off. They took my name and 2 numbers and claimed they'd call if he could redeliver. 40 minutes later, I called and I protested asking if they had any more information... The driver received the information, but chose not to answer either of us. 20 minutes or so after, I called again only to hear he WOULD NOT be returning....
Well peoples... I lost it. I said "I want you to take note that this is my third time calling. that I have been sitting here all day and that I am not pleased with your service." my answer was "I'm sorry he knocked lightly and that you have to drive and pick it up or that we will make another attempt, hopefully before the 26th to get this for you"... The call ended.
NO, WAIT... I'm sorry. Trust me I am. I'm sorry that if I'm ever offered any other option, including waiting until an item is stocked from it's empty store than try to have one shipped to me using your company, I'll use it. I'm sorry I wasted an afternoon futilely hoping someone would have let me know that I would have to go pick it up. I'm sorry that 've been thinking that I could have done a lot of things between then and my 3 calls made over 2 and a half hours! Finally, I'm sorry I spent the extra fucking money to make sure it got here a few days earlier than it DIDN'T. SUCK IT FED EX "EXPRESS".
Yes, the holidays have finally gotten to me. In time, I will return to my normal boring, fun-loving self.
Update: I drove out and picked it up. Almost got a speeding ticket on the way there. the place was difficult to find, I finally decided I'd pull off the road and call someone for directions and I pulled right onto the road it was off of. I didn't yell at anyone when I got there, I just made it known that I wasn't happy. It didn't matter and life moved on.
Comments
Sometimes that is true. You've got your package and it is all over now.